Billing & Security·4 min read·Updated 2026-11-14
How AI Credits, Quotas, and Auto-Refunds Work
Understand credit metering across Chart Canvas chat, vision analysis, OCR parsing, and atomic failure refunds.
Transparent credit-based AI metering
Every workspace receives a shared AI credit pool governed by its active plan on usestriv.com. Lightweight chart chats consume fewer credits than multi-modal canvas vision reviews or screenshot OCR parsing.
All credit deductions run inside atomic database transactions. If an upstream AI gateway times out or fails to return a valid response, deducted credits are refunded automatically to your ledger.
What remains available at zero credits
- Live candlestick viewing, drawing tools, manual trade logging, CSV import/export, and Asset Holdings tables remain accessible at zero credits.
- Moving between monthly or annual billing cycles preserves all existing Portfolio Books, trade logs, notes, and saved presets.